Shipping Policy

Shipping Terms & Liability

  • All orders are deemed consummated in New York, regardless of the shipping destination.
  • Title to all wine passes to the buyer at the time of purchase.
  • By requesting shipping, you authorize Vino to arrange delivery through a common carrier on your behalf.
  • Vino is not responsible for delays or damage caused by extreme weather conditions during shipment.
  • Orders are shipped as soon as possible, unless otherwise specified.


Carrier Responsibility & Returns

  • Once your order is picked up by the carrier, responsibility for the shipment transfers to the buyer.
  • Vino is not liable for mishandling, delays, or damages caused by the shipping carrier.
  • If an order is returned due to unsuccessful delivery attempts, all return shipping costs will be charged to the customer.
  • In the unlikely event of damage in transit, the buyer assumes responsibility, as carriers do not reimburse for alcohol shipments.